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🧹 The Custodial Era of UX & 🤖 What a 1980s Photocopier Knew About AI Agents

Sep 10, 2026

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3 min read

🧹 The Custodial Era of UX & 🤖 What a 1980s Photocopier Knew About AI Agents

This week: why UX is now cleaning up after AI, the 1980s photocopier study that predicted agentic UX, where the research jobs actually went, and fresh research roles either side of the Atlantic.

People of Research
People of Research
🤖 76 Open Questions in AI Usability & 🔬 Dogfooding Isn't User Research

Aug 13, 2026

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2 min read

🤖 76 Open Questions in AI Usability & 🔬 Dogfooding Isn't User Research

This week: Jakob Nielsen's 76 open questions for AI-era researchers, what dogfooding can and can't tell you, whether anyone can spot AI writing — and fresh research roles either side of the Atlantic.

People of Research
People of Research
🔄 Three Reversals Reshaping How Research Operates & ⚖️ AI: Efficiency or Anxiety?

Jul 30, 2026

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3 min read

🔄 Three Reversals Reshaping How Research Operates & ⚖️ AI: Efficiency or Anxiety?

This week: AI reshuffles research's division of labour, the anxiety underneath the efficiency story, synthetic users vs. real participants — and Research Lunch Club matches go out tomorrow.

People of Research
People of Research
🤖 The AI Answer You Shouldn't Trust & 🧹 Fix Your Messy CRM Data First

Jul 16, 2026

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3 min read

🤖 The AI Answer You Shouldn't Trust & 🧹 Fix Your Messy CRM Data First

This week: when to trust AI's read on your data, the CRM cleanup every researcher needs, and reporting that respects your reader's time.

People of Research
People of Research
🧠 How I Use AI Without Letting It Do the Research + 🤖 AI in Your Research Workflow

Jul 9, 2026

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3 min read

🧠 How I Use AI Without Letting It Do the Research + 🤖 AI in Your Research Workflow

This week: diary study incentive design, AI as experience differentiator, and a practitioner's honest AI workflow. Plus, we're launching small IRL lunches for researchers!

People of Research
People of Research
🤖 Let AI Do the Busywork & 🎯 The Research Skills It Can't Touch

Jun 30, 2026

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3 min read

🤖 Let AI Do the Busywork & 🎯 The Research Skills It Can't Touch

This week: Accelerating Research with AI from NN/g; Judgment, Taste, and the Parts of Research We Struggle to Define; and The Market Wants Its Hands-On Leaders Back. Our podcast pick is Leisa Reichelt on the contextual research renaissance from UX Research Geeks, our video pick is NN/g's Storytelling in User Research, plus fresh research roles across the UK, Europe and the Americas. And finally — join Research Lunch Club, now live in 17+ cities, before today's round of matches goes out!

People of Research
People of Research
🧠 What AI Still Can't Do for Researchers & 🧪 Believable Isn't Valid

Jun 19, 2026

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3 min read

🧠 What AI Still Can't Do for Researchers & 🧪 Believable Isn't Valid

This week: Believability Is Not Validity from Tonie M. Gordon, PhD; Qualitative Researchers Point Out the Limitations of AI's Contributions from Kelley Cotter, Ankolika De and Priya C. Kumar; and What Gets Lost When UX Research Speeds Up from Maria Panagiotidi at UX Psychology. Our podcast pick is #185 How to Use AI Without Losing Your Research Soul with Nikki Anderson from Awkward Silences, our video pick is Data Isn't Enough: The Power of Narrative in UX from NN/g's Caleb Sponheim, plus fresh research roles across the UK, Europe and the Americas. And finally — join Research Lunch Club, now live in 17+ cities, before we send out our latest round of matches!

People of Research
People of Research
🤝 Where AI Belongs in Research & 🧪 What Happened When Agents Tried to Code 451 Tweets

May 28, 2026

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2 min read

🤝 Where AI Belongs in Research & 🧪 What Happened When Agents Tried to Code 451 Tweets

This week: Frontier UX Research Circa May 2026 from Jess Holbrook; AI in Research: Pace and what holds the Checkout.com UXR team; and Exploring Agent-Assisted Qualitative Analysis from Shreya Shankar. Our podcast pick is #188 Why AI Can't Replace Qualitative Research with Sam Ladner of Workday from Awkward Silences, plus fresh research roles from Netflix, Monzo, Booking.com, Lovable, eBay, PayPal, Etsy and more. And finally — join Research Lunch Club, now live in 33+ cities, before we send out our latest round of matches TOMORROW!

People of Research
People of Research
🛠 The Claude Code Skill for Interviews & 🤖 Codex + Claude Want Your Whole Workbench

May 19, 2026

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3 min read

🛠 The Claude Code Skill for Interviews & 🤖 Codex + Claude Want Your Whole Workbench

This week: How to Use Claude Code for Customer Research; From Ad Hoc Prompting to Repeatable AI Workflows with Claude Code Skills; Are Codex and Claude Becoming Everything Platforms for Work? Our podcast pick is #148 Understand Claude in 20 Minutes from Future of UX, our video pick is the Claude Design Tutorial for Designers, plus a featured Local Researcher role from Studio intO and fresh research roles from Netflix, Strava, Booking.com, Monzo, Etsy and more. And finally — join Research Lunch Club, now live in 33+ cities, before we send out our latest round of matches!

People of Research
People of Research
 🤖 Qual Research, Now at 81,000-Person Scale & ⚡ The Design Process Isn't Dead — It's Compressed

Apr 29, 2026

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2 min read

🤖 Qual Research, Now at 81,000-Person Scale & ⚡ The Design Process Isn't Dead — It's Compressed

This week: Design Process Isn't Dead, It's Compressed; What is a Diary Study? 2026 UX Guide. Our podcast pick is Design is not dead, but has changed from Honest UX Talks, our video pick is AI in UX Research: What Really Changed Since 2023? from UXtweak, plus the latest research job listings from Booking.com, DuckDuckGo, GE Aerospace and more. And finally — join Research Lunch Club, now live in 33+ cities, before we send out our latest round of matches!

People of Research
People of Research
🗣️ Wireframes Are Dead & 🤖 AI Still Needs You to Check Its Work

Apr 23, 2026

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2 min read

🗣️ Wireframes Are Dead & 🤖 AI Still Needs You to Check Its Work

This week: AI Can Help with Survey Writing, But It Still Requires Human Expertise; AI, UX, and the Factory Model; The UX Skill That Replaces Wireframing in 2026. Our podcast pick is The Debt Trap from Hidden Brain, our video pick is AI Interviewers, plus the latest job opportunities in research. And finally — join Research Lunch Club, now live in 33+ cities, before we send out our latest round of matches!

People of Research
People of Research
🤔 Your Research Tools Got Smarter... Did You? + 🧠 AI Analysis You Can Actually Trust

Feb 26, 2026

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7 min read

🤔 Your Research Tools Got Smarter... Did You? + 🧠 AI Analysis You Can Actually Trust

This week: How to Do AI Analysis You Can Actually Trust; Your Research Tools Got Smarter... Did You?; How AI Literacy Shapes GenAI Use. Our video pick this week is This AI Expert's Method Will Change How You Do Customer Research, plus the latest job opportunities in research. And finally — join Research Lunch Club, now live in 10+ cities, before we send out our latest round of matches tomorrow!

People of Research
People of Research
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