🧠 How UXR Roles Are Evolving... + 🔮 Demystifying Inspection Methods

This week, Five Questions About Inspection Methods, Building ResearchOps and AI Discoverability: Amazon’s Mistakes. Plus, check out our People of Research member interview from the 🇬🇧 UK, podcast pick on UX Research roles and how they are evolving, our latest job opportunities in research, and finally, join +1500 other researchers across 168 cities who've joined our Research Lunch Club waitlist.

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People of Research
April 01, 2025

🎤 Announcements

We’re launching Research Lunch Club next week! If you’d like to grow your network of fellow researchers over lunch, join us!

We’ve had over 1,500 researchers join the waitlist across 168 cities, spanning a wide range of research fields - from UX research and computational biology to academia and cultural studies.

We think Research Lunch Club will be a great way to connect with like-minded researchers and get out there!

Join waitlist!

We’re shaking up the way you network.

researchlunchclub.com/?utm_source=beehive&utm_medium=email&utm_campaign=newsletter_content

🔬 People of Research Member Interview

Our interview this week is brought to you by Research Lunch Club - Join the Research Lunch Club and meet two other researchers from your city for lunch each month

People of Research Interview with Emma

We'd love to showcase your career journey in our People of Research Interview series! It's a great opportunity to share your story, highlight your work, and connect with our vibrant community of over 2,000 researchers and more than 5,000 LinkedIn followers. 👉️ Email us!

📰 Article Picks

🔗 Five Questions About Inspection Methods: Lawton Pybus demystifies inspection methods in UX - such as heuristic evaluations, cognitive walkthroughs, and task analysis by exploring what they are, why and when to use them, and how they fit into today’s research landscape. These expert-led reviews are especially useful when time, budget, or logistics make observational research difficult.

🔗 Building ResearchOps in Yara Through 3 Levels of Maturity: Written by Weiyan Chee, this article outlines how the UX team at Yara scaled ResearchOps across continents by building internal infrastructure and evolving their practices through three levels of operational maturity. From solving immediate handover issues to setting up a shared research repository, to aligning with legal and ethical teams, the article provides a roadmap for growing ResearchOps in a fast-scaling organisation.

🔗 AI Discoverability: Amazon’s Mistakes: In “AI Discoverability: Amazon’s Mistakes,” the Kate Moran and Feifei Liu highlight how Amazon’s handling of Alexa demonstrates the critical importance of designing for discoverability in AI-powered experiences. Many users struggle to uncover and understand Alexa’s full range of capabilities, leading to underutilisation and user frustration. The authors critiques Amazon’s reliance on voice-based learning and lack of contextual cues, arguing that discoverability must be intentionally designed - not assumed.

🎙️ Podcast Pick

The Evolving role of UX Research ft. Alex Knoll, Condens

UXR Minds Podcast · Episode

open.spotify.com/episode/7nrBOIFqnxddbduhBTu9xb?si=962b0a10fb4d4e8f

🫂 Community Event

🫂 People of Research community social in 🇬🇧 London, @ Deliveroo

🫂 Last week, we held another People of Research community social in 🇬🇧 London, @ Deliveroo HQ! 🥳 It was incredible to see so many of you come and chat… | 11 comments on LinkedIn

www.linkedin.com/feed/update/urn:li:activity:7311333793972338688

💼 Job Picks

Are you a hiring manager looking to share research opportunities with a global network of over 2,000 researchers in more than 60 countries? We'd love to hear from you! Just drop us an email ✉️.

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👋 About us

We’re People of Research - a global hybrid community uniting researchers across the tech industry, from UX Research to Behavioural Science. We connect, collab and grow:

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People of Research was created by @faysel

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