🤔 A Research Day Out? + 🧠 Strategic Research Advice

This week, explore what a team research day out involves, strategic research advice from ReOps expert Kate Towsey, and Jared Spool’s take on UX Job Market Chaos. Plus, check out our People of Research member interview from Hawaii 🇺🇸, our podcast episode on emotional design, attention, and next-gen research, and our latest job opportunities in research!

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People of Research
February 25, 2025

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📰 Article Picks

This week’s article picks:

🔗 Strategic Research: Advice from ResearchOps Expert Kate Towsey: Kate Towsey, alongside insights from Kate Moran and Maria Rosala, provides expert advice on building effective ResearchOps systems that align with broader organizational strategies. She emphasizes a holistic, service-design approach comparing ResearchOps to designing a “city of research” to integrate functions like participant recruitment, knowledge management, and process optimization. Real-world examples from her work at the UK Government Digital Service and Atlassian illustrate how strategic planning can elevate research operations.

🔗 Why is the UX job market such a mess right now?: Jared M. Spool delves into the current chaos of the UX job market, attributing the challenges to a combination of expired tax credits, rising interest rates, an oversupply of inexperienced bootcamp graduates, automated hiring systems, and the shift to remote work. He contrasts the once straightforward hiring landscape with today’s environment, where even experienced professionals struggle amidst fierce competition and systemic issues like stagnant career ladders.

🔗 Research Day Out: The Team Sport of User Research- Part 1: Blessy Tom Joseph recounts how Cleartrip transformed user research into a collaborative team sport during a research day out in Bengaluru. She details how researchers, product managers, and designers worked together - using standardized note-taking templates, discussion guides, and thorough onboarding—to immerse themselves in the user experience and build empathy. Highlighting real-world examples of cross-team collaboration that broke down silos and enriched insights.

🎙️ Podcast Pick

Kelly Goto - Designing for Emotional Connection

Brave UX with Brendan Jarvis 🇺🇦 · Episode delves into the importance of emotional connection in product design, the impact of technology on attention spans, and the evolving methodologies in research, especially in light of generative AI.

open.spotify.com/episode/3jVBFniMPiSTdrp86wRfyj

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